A major aspect of any business continuity plan is that employees adopt good business practices and embrace all the aspects of the plan. Employees who understand business continuity and are aware of its working parts are less likely to make serious mistakes, as they are well-prepared and competent in what to do when any form of unanticipated change occurs. Thus, it is crucial that all employees play their part in ensuring businesses continuance, and not just selected operational level employees.
As great value is derived from all employees being involved in the business continuity plan, we have detailed some roles that are important for you to consider.
Chief Information Officer
The mission of a CIO is to develop and continually evolve the technical direction of the business. Thus, the CIO aims to align the company’s technological investments with business strategy in order to ensure it is able to be competitive, robust and even survive disruptions without a compromise to productivity
Chief Logistics Officer
Business logistics is a large, complex and continuous undertaking. A Chief Logistics Officer creates operations and contingency plans and coordinates logistic activities in order to ensure the flow of goods and services occurs as efficiently as possible.
To ensure that all operations under the supervision of the Logistic Officer unfold as expected, he or she needs to ensure a business continuity plan exists that is well designed, implemented and is regularly tested and has buy-in across the entire organisation. This will result in high levels of productivity and effective disaster mitigation - thus ensuring business continuity, stability and profitability.
Financial and Compliance Officer
Financial and Compliance Officers play a vital role in the running of any business. They ensure compliance to regulatory obligations and safeguard organizations against any financial misconduct.
The financial and compliance office can include regular checks in their business continuity and risk management plan to ensure the company is operating within the law and that financially everything is accounted for. Checks can include making sure all financial data is backed up and that all operating permits are up to date.
Human Resources Manager
Human Resources Managers have the tricky job of ensuring a company has the right amount of staff, skills and expertise. They are involved in a number of activities to ensure that this is achieved. Tasks can include recruitment, conditions of employment, pay and staff welfare.
A business continuity plan must take into account human resources as they are a large part of a company. The HR section must include details of on how the business plans to evolve, what staffing requirements will be needed and how to promote equality and diversity in the workplace.
Chief Security Officer
Workplace security is essential to continued operations. Not only are criminals becoming more brazen, but also more creative. Hacking and industrial espionage are serious threats and are risks all businesses face. Part of the Chief Security Officer’s regiment should include scheduling regular maintenance and security audits - this will indicate on an ongoing basis whether systems and physical security measures have been successfully implemented and are in full working order.
Involve everyone in Business Continuity and Risk Management plans
Everyone in the workplace must play a role in business continuity. Foster a culture of cooperation and collaboration, as it will drive positive business change and development. People are essential to business sustainability and need to be included and kept up to date on new plans.